Jeanamo815
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Jeanamo815, April 30,  2018  3:09pm EST

No Daily Digest today

I did not get the Daily Digest again today (Monday).  Just wondering if anyone else did.  Maybe they are still working on it.  I will be so glad when all these issues are solved.  The Daily Digest had been working reasonably well for me last week....at least I was getting it almost every day.

Jean

(My A-Fib Experience Community Leader)

 

  • mdlagas
    mdlagas, May 1,  2018  8:01am EST

    When I first set up Daily Digest to send daily, it was going into my spam or being quarantined.  Depending on your what you are using for your e-mail, you should be able to use the e-mail address the messages are coming from or the subject to set up your e-mail to recognize this as acceptable e-mail.  For example: with outlook, you can right click the message in your in box and create a rule that accepts the messages.  Also, from that point you can set up a folder that all of the messages re: daily digest will be delivered to instead of mixed in with all your other messages.  I don't know if you can do that with other e-mail setups but you should at least be able to mark it as "not spam" so that you receive all the posts.

  • Jeanamo815
    Jeanamo815, April 30,  2018  3:47pm EST

    It looks like the Daily Digest is going into quite a few people's spam mail....so be sure to look there.  That is what has been happening to mine part of the time.  I am glad to know it is still being sent...but I will have to continue to check the spam folder if I don't get it in my regular e-mail.

    Jean

  • AHAASAKatie
    AHAASAKatie, April 30,  2018  3:45pm EST

    HI Mamazipp! This is great news. 

    Jinny- I checked your notifcation settings and nothing is selected to recieve a digest from us. I am not sure what happened, but in order to get one, you must update your information at this link. When you click on Email a Digest, you must also tell us what you want in the digest and if you want them daily, weekly or monthly. Please let me know if this is helpful or if I can assist you further. You can always email me at SupportNetwork@heart.org for more assistance. 

    Best Katie 

  • mamazipp
    mamazipp, April 30,  2018  3:42pm EST

    My bad again.  I thought they were digests but when I forwarded them to my inbox I discovered they were individual posts from those who didn’t receive the digest.  So, no digest in there for me. Amazipp.

  • Goddess
    Goddess, April 30,  2018  3:40pm EST

    Jean. I received mine this morning. I’ve been getting it every day for about a week now.

    paula

  • mamazipp
    mamazipp, April 30,  2018  3:39pm EST

    I didn’t think to check my spam folder and thanks to Katie, I just did.  There were a whole bunch there!

    Mystery solved.

    Mamazipp

  • Jinny
    Jinny, April 30,  2018  3:38pm EST

    The last time I received ANY post from the American Heart Association was April 14th. Since then, nothing. If I want to see what's going on, I have to click on an old post, which is what I did just now. I see that, apparently, others are receiving the daily digest....

  • Jeanamo815
    Jeanamo815, April 30,  2018  3:38pm EST

    Just double checked my spam mail and there it was...the Daily Digest....so I will know to check there when it does not come again.

    I don't know why it went to spam this week...and not last week, though.

    Thanks, Katie.

    Jean

  • AHAASAKatie
    AHAASAKatie, April 30,  2018  3:37pm EST

    Thank you for letting me know. I will go ahead and send a note on to find out what happened. Have a great rest of your Monday! Best Katie 

  • mamazipp
    mamazipp, April 30,  2018  3:32pm EST

    I didn’t get it either.

    mamazipp

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