Community Conversation Etiquette
Good morning and happy Friday. The Support Network is growing, and you might have noticed lots of new folks over the summer. This is a wonderful opportunity for us to take some time and get to know each other better. This is also a time for us to run through a few community conversation etiquette points to help the conversations flow smoothly and for people to build powerful and supportive relationships with each other.
Below are a few points to remember before you make a new post or respond to someone else.
- Please do not ask for or provide medical advice. As well-meaning as your response or question could be, none of us are trained medical professionals and we cannot accurately or safety provide advice as something another member SHOULD do.
- Please remember that each person on the site is an individual with their own set of concerns and fears. Our situations, conditions and need for support bring us together as a community. Our individual lives, experiences and concerns set us apart as well. When responding to someone else, be aware that what you think is funny, might not be funny to them. And, when reading a response from someone else, remember it made from a stance of care and compassion and not intended to offend.
- Please do not post the same response to all posts on the site. This can be considered spam. If you have a product, supplement or thought that you would share with everyone, please email us at SupportNetwork@heart.org and we can decide if this is something that should be shared with the full community and the best way to go about that.
- Potato potato tomato tomato. In some situations, there are more than one way of approaching a problem, finding a diagnosis or providing treatment. Please be respectful of each other’s personal decisions on treatment and medications. What works for one person, might not work for another and different perspectives are what make this site a rich and valuable community.
We are hopeful that you can help us create a hub of inspiration discussions, videos, and content. As the site grows in membership and diversity, we ask that you refrain from posting stories and videos with words that could be considered offensive to some of our members. Posts with excess, inappropriate language or violence will be removed from the site.
Each of you is a valuable member and we care about the experience the Support Network provides you. Please uses these four simple guidelines to help you and others get the most out of the Support Network.